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Legal Pages Checklist · Legal pages

Which Legal Pages Does My Website Need? Free Checklist

Pick your business and country to see every legal page and disclosure your website needs.

  • 100% free
  • No sign-up
  • Runs in your browser

Tell us about your business

Where you do business

What does your website do?

Required

7

Recommended

8

Pages to publish

7

Required

7 items

Expected by law, a regulator or your payment gateway.

  • Privacy policy

    You collect personal data (forms, analytics, bookings or payments), so you must explain what you collect, why, who you share it with, how long you keep it and how people can reach you. Google Ads, AdSense and Meta also require one.

    DPDP Act 2023 & DPDP Rules 2025; IT (SPDI) Rules 2011, rule 4Generate it free
  • Refund & cancellation policy

    Customers must be able to read your return, refund, exchange and cancellation terms before they buy. Payment gateways (Razorpay, Stripe, PayU, PayPal, Cashfree) also check for it before activating or keeping your account.

    Consumer Protection (E-Commerce) Rules 2020Generate it free
  • Grievance officer name & contact

    Indian law requires a named grievance officer (or data protection contact) whose details are on your website, with their designation. Complaints must be acknowledged within 48 hours and resolved within a month.

    Consumer Protection (E-Commerce) Rules 2020, rule 4; IT (SPDI) Rules 2011, rule 5(9); DPDP Act 2023 s.8(9)Generate it free
  • Terms & conditions

    Your terms are the contract with visitors and customers: pricing, payment, acceptable use, liability limits and which courts decide disputes. Payment gateways (Razorpay, Stripe, PayU, PayPal, Cashfree) also check for it before activating or keeping your account.

    Consumer Protection (E-Commerce) Rules 2020Generate it free
  • Shipping & delivery policy

    Say how long orders take to dispatch and arrive, what shipping costs, where you deliver and what happens if a parcel is late, lost or damaged. Payment gateways (Razorpay, Stripe, PayU, PayPal, Cashfree) also check for it before activating or keeping your account.

    Consumer Protection (E-Commerce) Rules 2020Generate it free
  • Contact us page

    E-commerce sites must show their legal name, address and customer-care contact.

    Consumer Protection (E-Commerce) Rules 2020, rule 4Generate it free
  • Published business address & email

    A real postal address and email address (not just a form) build trust and are expected by consumer law and payment providers.

Recommended

8 items

Best practice, or required once you pass a size threshold.

  • Cookie consent banner

    The DPDP Act requires free, specific and informed consent for processing personal data. A consent banner for non-essential cookies is the safest way to show it.

    DPDP Act 2023 s.6Generate it free
  • “Last updated” date on privacy policy

    A visible date shows the policy is maintained. Review it at least once a year.

  • Cookie information (policy or privacy section)

    List the cookies and trackers you use, what each one does, how long it lasts and how to change consent.

  • About us page

    Tells visitors and Google who is behind the site, a key trust (E-E-A-T) signal. Payment gateways review it too.

  • Legal name, address & GSTIN

    Show who is selling: your legal name, address and GSTIN (and each seller's details if you run a marketplace).

    Consumer Protection (E-Commerce) Rules 2020Generate it free
  • Governing law & courts in terms

    Stating which country's law applies and where disputes are heard avoids an expensive fight about it later.

  • Refund timeframes

    Say how many days customers have to ask, and how many days a refund takes to reach them.

  • Delivery timeframes

    Concrete dispatch and delivery times cut “where is my order?” tickets and chargebacks.

Already have a website? Run the free Legal Page Checker to see which of these your live site already covers.

Generated in your browser; nothing you type is sent to us. This is a starting template based on common legal requirements, not legal advice. Laws change and every business is different, so have a qualified lawyer review it for your situation.

Published it? Check your live legal pages

How it works

How to use Legal Pages Checklist

  1. 1

    Choose where you do business and your type of business.

  2. 2

    Switch on what your website does: payments, ads, shipping, subscriptions…

  3. 3

    Work through the required items, then the recommended ones.

About

About this tool

Different businesses need different legal pages. This checklist asks what kind of business you run, where you trade, and what your website does, such as taking payments, running ads, shipping products or offering subscriptions. It then lists every page and disclosure you need, split into what's required by law or payment gateways and what's recommended best practice.

It covers India (DPDP Act, IT Rules, Consumer Protection E-Commerce Rules), the US (CalOPPA, CCPA and state privacy laws, COPPA, FTC rules), the UK and EU (GDPR, PECR and the ePrivacy Directive, consumer contract rules), Canada (PIPEDA and Quebec's Law 25) and Australia (the Privacy Act and Australian Consumer Law). It also adds industry rules, like RERA numbers for Indian real estate, FSSAI licences for food, and the medical, financial and legal disclaimers.

Each item explains in plain English why you need it and links to a free generator. Download the checklist as a file to tick off as you go, or run the Legal Page Checker once your site is live.

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