Shipping & Delivery Policy
Last updated: 18 October 2026
1. Order processing
Orders are packed and dispatched within 2 business days of payment. Orders placed on weekends or public holidays are processed on the next business day.
During sales and festive seasons, processing can take a little longer. We'll tell you if your order is delayed.
2. Delivery areas and times
- India: usually delivered within 3–7 business days after dispatch.
- We currently ship only within India.
Delivery times are estimates, not guarantees. We ship with trusted courier partners.
3. Shipping charges
- Shipping charges are calculated at checkout based on weight and destination.
The total shipping cost is always shown before you pay.
4. Tracking your order
Once your order ships, we'll email or WhatsApp you a tracking number. If you haven't received it within 3 business days of ordering, contact us at [Contact email].
5. Delays, lost and damaged parcels
- If your parcel is significantly delayed or shows as delivered but hasn't arrived, contact us and we'll investigate with the courier.
- If a parcel is confirmed lost, we'll send a replacement or give you a full refund.
- If your order arrives damaged, please take photos of the parcel and item and email us within 48 hours of delivery.
6. Wrong address and failed delivery
Please check your delivery address carefully. If a parcel is returned to us because of an incorrect address or repeated failed delivery attempts, we'll contact you to arrange re-delivery, which may carry an additional shipping charge.
7. Contact us
Questions about shipping? Email [Contact email]. [Business name] is happy to help.